SmartRestart Old Audience: +Interests - Computers +Responsibilities - making sure the computers are safe & secure +Prejudices - believing they will not behave that way on thier own +Loyalties - To PCs +Fears - customers will be dissatisfied with thier computers +Assumption - that you will be installing on a "customers" computer Demo: +Education- Some kind of computer knowledge +Occuption - Computer professional +INtelligence - Book smart +Skills - computer skills +Life experiences - bad previous experience with an unprotected PC Behavioral: +Social Influence - the decision-maker when it comes to PC software Geographic: +CES Attendee ------------------- New Audience: Psychographic: Interests - Learning to use a new computer Prejudices - Loyalties - To PCs Fears - Worries about it costing a lot Goals - To learn to use the computer Outlook - Doubtful it will work as advertised Demographic: Education - High school Family - With children Marital Status - Married Occupation - something NON-computer related English as a first language- yes Generation - americanized Income - Democratic middle-class (75k/yr) Age - 30-60 Social Personality - Someone who is willing to try using a computer Behavioral: Family Reputation - Average, normal, middle-class Hobbies - Learning to use the internet Social influence - average small group of friends and aquantences Geographic: In the USA Not attending CES At the computer store checkout counter